Nox T3: How can I get a full log of the device?

In some cases you might want to access the internal log from the Nox T3 device. Typically Support would request it for debugging purposes when assisting you with a potential problem with the device. This can be done in two steps;

Step 1. USB cable. 

Connect the Nox T3 to a computer with a USB cable:

Step 2. Press middle button.

While connecting the USB cable to the computer, press the middle button on the Nox T3 and keep it pressed until the device turns on (few seconds):

A new file is created on the flash drive "LOGFILE.TXT" and is now accessible on the removable disk: 

Now you can open the logfile and save it to your computer: 

Once you have saved the file to your computer, it can be sent as an attachment to the Nox Support. 

For further information please contact support@noxmedical.com

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